Order Entry Representative - Remote

ORDER ENTRY REPRESENTATIVE - REMOTE

• Job Title: Order Entry Representative - Remote
• Work Location: Remote – Work from home
• Employment Type: Full-Time
• Salary offered:
  • – Fixed salary: $4,350 per month
    Work schedule: Monday to Friday, 9:00 AM to 5:00 PM

ABOUT DPLS MANAGEMENT SERVICES LTD.

DPLS Management Services Ltd. is a full-service accounting, taxation, and business advisory firm based in Ottawa, Ontario. We assist clients across industries, from entrepreneurs and startups to established small and mid-sized businesses, providing tailored solutions that optimize financial performance and operational efficiency.

Our services include:

• Corporate and personal tax planning and compliance
• Bookkeeping, payroll administration, and outsourced accounting services
• Cash flow management and financial forecasting
• Implementation and support for accounting software and cloud-based systems
• Business advisory, operational consulting, and strategic growth planning
• Assistance with regulatory compliance and reporting requirements

Our clients operate in a variety of sectors, including professional services, healthcare, technology, construction, hospitality, retail, and distribution. We pride ourselves on providing value-driven solutions, maintaining integrity in every interaction, and earning trust through reliable service.

WHY WORK WITH US?

At DPLS Management Services Ltd., we believe that people are at the heart of every successful business. Our team thrives because we foster an environment of respect, collaboration, and continuous learning.

We provide a wide range of services, from traditional accounting and tax support to advanced business advisory and operational consulting. Our order entry team is essential in ensuring smooth sales operations and client satisfaction.

Employees choose DPLS because we:

• Invest in professional growth: On-the-job training and mentorship programs support long-term career development.
• Encourage collaboration: Work alongside specialists in accounting, finance, and strategic business consulting.
• Prioritize impact: Contribute meaningfully to both client success and organizational efficiency.

Whether you want to strengthen your order management expertise, gain exposure to complex business operations, or play a pivotal role in client satisfaction, our company offers the opportunity to do it all in a professional, supportive environment.

POSITION OVERVIEW

We are seeking a detail-oriented, efficient, and reliable Remote Order Entry Representative to join our growing team. In this role, you will be responsible for processing orders, verifying accuracy, and ensuring timely entry of client orders into our internal systems.

You will work closely with our sales, accounting, and operations teams to ensure smooth order processing and client satisfaction. The ideal candidate has strong attention to detail, excellent organizational skills, and the ability to work independently in a remote environment.

This is a full-time, remote position. You will work from your home office and must be available during business hours. You will receive full training, clear instructions, and ongoing support from senior team members.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Order Processing & Entry

• Enter client orders into internal systems with accuracy and efficiency
• Verify order details for accuracy and completeness
• Review orders for pricing, quantities, and shipping information
• Identify and resolve order discrepancies with clients and internal teams
• Track and monitor order status from entry to fulfillment
• Maintain accurate records of all orders and related documentation

Coordination & Support

• Coordinate with sales, accounting, and operations teams to ensure smooth order processing
• Assist with client inquiries regarding order status and updates
• Maintain up-to-date records of client order histories
• Track and report on order entry metrics and efficiency
• Support administrative tasks related to order processing and documentation

Quality & Compliance

• Follow company policies, procedures, and order processing standards
• Maintain confidentiality of client information at all times
• Identify opportunities to improve order processing workflows
• Document order processing procedures and best practices
• Participate in team meetings and training sessions

TYPICAL DAY IN THIS ROLE

• Log in to systems and review pending orders
• Enter client orders into internal systems with accuracy
• Verify order details and resolve discrepancies
• Coordinate with internal teams to ensure smooth processing
• Track and monitor order status
• Update records and documentation
• Participate in team check-ins and training sessions

QUALIFICATIONS

• Previous experience in order entry, sales support, or administrative role is preferred
• Strong attention to detail and accuracy
• Excellent organizational and time management skills
• Written and verbal communication skills
• Proficiency in Microsoft Office and order management systems
• Ability to work independently and stay organized in a remote environment
• Professional demeanor and ability to handle confidential information
• Reliable internet connection and dedicated home office space
• Legally eligible to work in Canada

BENEFITS

• Competitive monthly salary with performance-based bonuses
• Comprehensive health, dental, and vision coverage
• Paid holidays and generous paid time off
• Stable, long-term remote employment
• Paid training and structured onboarding
• Opportunities for career growth within the company
• Supportive and professional team environment

COMPENSATION

• Full-time monthly salary: $4,350
• Performance reviews and merit-based raises
• Incentives and bonuses based on individual and company performance
• Annual reviews and opportunities for professional advancement

WORK SCHEDULE

Monday through Friday, 9:00 AM – 5:00 PM

WORK FROM HOME REQUIREMENTS

• Dedicated, private home office space
• Reliable high-speed internet connection
• Ability to work independently with minimal supervision
• Comfortable with virtual communication and collaboration tools

OTHER INFORMATION

Affirmative Action & Equal Opportunity Employer
DPLS Management Services Ltd. is committed to fostering a diverse, inclusive, and equitable workplace. We ensure that all qualified applicants receive consideration for employment without regard to: race, color, religion, creed, national origin, ancestry, sex, age, disability (physical or mental), veteran or military status, genetic information, sexual orientation, gender identity, marital status, or any other legally protected category under applicable federal, provincial, or local laws.

We actively encourage applications from individuals of all backgrounds, including those from underrepresented groups in business and finance. Our goal is to build a workplace where all employees can thrive professionally, contribute meaningfully, and grow within the company.

Health & Safety
The well-being of our employees is a top priority. Remote employees are expected to maintain a safe and professional home office environment.